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Our Warranty

Milton Stone Group provides the highest-quality products and installs these products in conformance with its installation quality specifications. Milton Stone is so confident that you will be delighted with the quality of its workmanship that Milton Stone Group provides you with a lifetime workmanship warranty on installations with new base done by Milton Stone Group, subject to the terms and conditions stated in this warranty.

For paving stones, if the workmanship of the installation fails to conform to our installation quality specifications, Milton Stone Group will, at its election, repair or replace the products at its own expense.

Terms & Conditions

To submit a claim, email us at info@miltonstone.ca. Claims must be submitted promptly after discovery. If after inspection, a valid claim exists, Milton Stone Group will repair, re-install, replace, or refund the purchase price at its option. Milton Stone Group may substitute the product if the originally installed product is not available. Replacement of a product does not renew the warranty period. This warranty assumes normal and reasonable use of products. This warranty does not cover any damage caused by occurrences beyond the control of Milton Stone Group, including, but not limited to, overloading, impact, abrasion, commercial use, improper or insufficient maintenance, corrosion due to atmospheric contamination, poor soil, tree roots, changes in the water table, water main breaks, scratching or scuffing of pavers, lack of traction or slipperiness of joint sand stabilizers, efflorescence in pavers and stonework. This warranty does not cover any damage caused by insects or animals, including, but not necessarily limited to, burrowing underneath surfaces. Milton Stone Group is also not responsible for damages caused by de-icing salts or any other products applied to natural stone or concrete products. Milton Stone does not guarantee any asphalt work or concrete work. Tampering with any products by other than Milton Stone Group voids this warranty. This warranty is the only express warranty provided by Milton Stone.

MILTON STONE HEREBY EXCLUDES AND DISCLAIMS ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BY WAY OF ILLUSTRATION AND NOT LIMITATION, WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE, HABITABILITY, AND MERCHANTABILITY. THE LIMITED WARRANTIES CONTAINED HEREIN SHALL BE IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESSED OR IMPLIED.

Milton Stone Group liability under this warranty is limited to the amounts received by Milton Stone Group for services rendered under the sales contract. In no event shall Milton Stone Group be obligated or liable for incidental, special, indirect, or consequential damages of any kind for the breach of any express or implied warranty.

*Warranty work will not be completed until all contract payments are paid in full.

*This warranty is not transferable.

  

OUR MANUFACTURERS’ WARRANTY

The products that Milton Stone Group installs for you are of the highest-quality and the manufacturers of these products stand behind their products.
  

MANUFACTURER WARRANTY
Permacon & Banas Stones 50 years
Techo-Bloc, Rinox, Best Way Stone, Oaks, and Unilock Lifetime

  

Rainy Day Special Disclosure

Adequate stormwater management requires an integrated and properly functioning whole-house drainage system. Milton Stone Group makes no representation or warranty as to the adequacy of an existing whole-house drainage system. Homeowners may wish to consult a qualified drainage company to learn more about a whole-house drainage system.